InMotion Hosting Review

Before starting off with reviewing InMotion, I would like to tell you a few things about the hosting company. Unlike others, InMotion hosting is rather new in the market, yet it has managed to make a name for itself.

InMotion Hosting is an employee-owned and operated domain name and web hosting company that was founded in 2001. Its web hosting network is based on Linux and Unix operating systems. The company maintains offices in Virginia and California. The company is ranked #20 in U.S. 2015 market share.

Just look how far they’ve come since their inception in just 2001. They’ve made a name for themselves in the web hosting community and not a bad one at that either.


InMotion Hosting

So, I’ve not yet used InMotion hosting for any personal website/blog. I’ve just used it for a client who had an online store built and I managed his website from October 2016-December 2016 with just a few problems faced (which were pretty easily solved). The client had a woocommerce based store that he was running on InMotion’s WordPress hosting platform. (*more about that later*)

So, I’ll be reviewing InMotion based on their pricing, their different hosting tiers, load speeds at their Pro Hosting tier, their support staff credibility and a few more miscellaneous things.

So, I’ll begin with the most important part of any web hosting company.

Pricing

Let’s talk about their shared hosting plans first. They have decent price tags of $4.49, $5.99 and $7.49 (at the time of writing this). These are standard rates that most web hosts provide.

Shared Business Hosting

In their shared hosting category, they have 3 different sub-tiers namely “Launch”, “Power” and “Pro”. They cost you $4.49, $5.99 and $7.49 respectively which is somewhere in the middle of the price spectra. These prices are not too high, basically they are affordable. If you do wan’t to save up on hosting costs, I suggest that you go over to iPage. iPage is one of the most affordable web hosting providers. (iPage Web Hosting Review)

UPDATE : I only recommend iPage for those that are really on a budget. I can undeniably say that you will not face any problems, but do not expect much help from their side.

WordPress Hosting

At my first visit to the InMotion website, I realized that the WordPress hosting and the Shared Business hosting were in the same price range. This surely intrigued my curiosity and after some research and a few chats with their support crew, I finally figured out that these are the same things.

The WordPress Hosting page just mentions what perks you get if you go with InMotion hosting rather than going with some other web host.

Speed

I have never personally hosted a website on InMotion (as of May,2017 ) but for the sake of writing this review, I had asked for access to the hosting from a friend/colleague who hosts his startup’s website on InMotion hosting.

Facts :

  • Hosting Plan : Power
  • Caching : On (Using W3 Total Cache)
  • Theme Used : Generic Free WordPress theme (Home-Page size of 2.6 MB)
  • CDN : CloudFlare Free CDN

Upon conducting a number of different tests on the website and the server, I finally configured it to the best possible configuration. Upon conducting the Pingdom test, the website’s home page loaded in a matter of 2.3 seconds from Dallas, Texas. It loaded in 4.5 seconds from Stockholm, Sweden and a very slow 10.2 seconds from Melbourne, Australia. These were when the CDN was turned off. Upon turning on the CDN, the load times changed to 2.2 s, 2.8 s and 3.1 s respectively. So, to sum it all up:

CDN Off :

  • From Dallas, Texas, USA : 2.3 s
  • From Stockholm, Sweden : 4.5 s
  • From Melbourne Australia : 10.2 s (Very Slow)

CDN On :

  • From Dallas, Texas, USA : 2.2 s
  • From Stockholm, Sweden : 2.8 s
  • From Melbourne Australia : 3.1 s

TTFB

TTFB (Time Till First Byte) is the time required for your server to respond with the 200 Ok code (The first byte). This is a direct indicator of how fast your server actually is. TTFB although a good indicator of server speed is often ignored or sidelined as people usually tend to look at the overall load speeds of websites which is what we actually experience in day-to-day life. Anyways, InMotion hosting has a pretty decent TTFB of ~140 ms which dwindled to a ~230 ms when under load (50 simultaneous users). Even that is better than many other hosts and is just below the industry average.

Uptime

This will probably be the shortest summary. InMotion gave me an average 99.5% uptime through the 3-month period that I got to experience it. Just to compare uptimes, one of my client’s Godaddy hosted website had a 99.98% uptime for a 4 month period (That’s how long I worked on that project). iPage, which is priced at just $1.99 a month gives an uptime average of 99.5% which is equal to the InMotion average uptime.

Support Staff

The support crew of InMotion is good at their job. Most issues are sorted within minutes. I’ve never had to wait more than 10 minutes to get any issue sorted and the waiting period for the customer care is ~30s to 90s which is good enough for me. They have a good user interface for chat and I’ve actually received screenshots to help me through problems. So, to sum it all up. Their Support staff is excellent.

Now, why choose InMotion Hosting over any other host ?

There are a lot of secondary benefits of going with InMotion. Let’s have a look at some of them:

  • MAX Speed Zones: Based on your location, you can choose where to host your website. You can basically choose the location of your server.
  • Numerous security features: InMotion will offer you multiple security options. Your website will remain secure with them.
  • Regular Backups: Even in their cheapest basic shared hosting plan, they have included backup options. You can avail the free backups option which backs up your website data every month or you could spend a few extra bucks to upgrade that to daily backups.
  • Marketing offers worth $250: All of their shared business hosting plan include $250 worth of free marketing offers.

Verdict

If you are someone who is starting a new blog/online store or a landing page, I would suggest InMotion to you. Almost everything seems to be fine with InMotion. Although, if you would be fine with a monthly page-view limit, you could go with SiteGround. SiteGround has a monthly limit on page-views which unless you have a very popular website, won’t be crossed. SiteGround is in the same price range and has many many more features (Read about it’s caching Plugin here: SiteGround SuperCacher ).

Recommended Reading: SiteGround: Web Hosting Reviewed

So, if you are someone who has a pre-existing website and want to transfer to a different hosting, I wouldn’t suggest SiteGround. I WILL definitely suggest InMotion as it has an unlimited bandwidth which means that there is no limit on the number of page-views or concurrent users etc. You will have complete freedom on InMotion with a very dedicated support crew.

P.S : Buy hosting <<—– BIG scary affiliate link! Yes, that’s an affiliate link which means you buying a plan using this and other links will help me buy a box of cookies 🙂

P.P.S : I love Cookies (and cake) [and all other sweet things 😛 ]

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